Quality Management Systems (QMS) is a systematic quality management model established by an organization to achieve quality objectives, which is a strategic decision of the organization.

GB/T 19000/ISO 9000 family of standards are used for establishing and maintaining quality management systems. These standards specify requirements for planning, establishing, implementing, operating, monitoring, reviewing, maintaining, and continuously improving an organization’s quality management system. They also provide guidance for achieving continuous success in quality, helping organizations improve overall performance, and laying a solid foundation for promoting sustainable development.